FREE USA STANDARD SHIPPING! EVERY ITEM! EVERY DAY!
- All orders: Your sales receipt will be emailed to you upon shipment.
- Orders typically ship within 1-2 days and most within 24 hours. Orders placed Friday-Sunday will ship out Monday.
- Orders are shipped from our studio in California.
- If you use a P O Box, please make sure you add this to your order form.
- If your order is returned due to incorrect address you (the customer) will be responsible for paying additional postage to resend.
- We are not responsible for any lost, stolen, damaged or non delivered shipments. It will be your responsibility to follow up with your local postal office.
If you have provided us with your email address, you will receive an email confirmation when we receive your order and when your order is shipped. Shipping and handling rates help offset the costs associated with handling, packing, and shipping your purchased items.
Our goal is to offer only the finest quilt kits and products. We have a 1 week return policy for items you are not satisfied with, subject to a 20% restocking fee. All items must be accompanied by a Return Authorization and must be returned in their original condition, unopened packaging, smoke and odor free. Refunds will not be given for shipping & handling charges.
Due to copyright laws patterns and books may not be returned which includes quilt kits containing patterns. Sale items, special discounts as well as cut yardage may not be returned.
Defective or damaged materials will be exchanged with the same material at no additional cost, as long as our customer service department is informed within 24 hours of delivery. All materials returned will be inspected to determine whether the item appears defective.
Refunds will be issued after items have been returned and inspected.